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Policy

Parent Child Contact Mechanism

Communication touchpoints that keep families connected.

Policy Document

Parent & Child Contact Mechanism

We believe that education thrives when parents, students, and teachers collaborate. The Elden Heights School maintains transparent, timely, and multi-channel communication so that every family stays informed and involved in their child’s learning journey.

Regular Communication Touchpoints

  • Monthly academic updates shared through the school app, email, or printed circulars.
  • Term-wise parent-teacher meetings focusing on progress, goals, and personalised interventions.
  • Emergency alerts and important announcements delivered instantly via SMS and WhatsApp broadcasts.

Dedicated Support Channels

  • Class teachers reachable during working hours for quick clarifications.
  • Academic coordinators and the school office available via contact@eldenheights.org.
  • Counsellors and special educators accessible through scheduled appointments.

Feedback & Engagement

  • Biannual satisfaction surveys to understand parent perspectives and suggestions.
  • Workshops and orientation sessions designed to equip families with academic and wellness resources.
  • Open-door policy for meeting school leadership with prior appointments.

We encourage parents to stay connected and partner with us in shaping confident, compassionate, and future-ready learners.